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Group Leader Guide
Role Overview
As a Group Leader, you play a crucial role in ensuring activities run smoothly and participants have a great experience. You'll be responsible for coordinating specific activities, managing participant engagement, and maintaining communication between the tour administrator and participants.
Responsibilities
Before Activities
- Review activity details and requirements
- Confirm participant attendance
- Check weather and conditions (if applicable)
- Prepare necessary materials or equipment
- Coordinate with venues or service providers
- Send reminders to participants
During Activities
- Take attendance
- Ensure safety and comfort of all participants
- Keep the group on schedule
- Handle unexpected situations
- Document the activity (photos, notes)
- Maintain group cohesion
After Activities
- Collect feedback from participants
- Report any issues or concerns
- Update activity status
- Share highlights and photos
- Submit any necessary documentation
Managing Activities
Activity Coordination
- Access your assigned activities
- Review participant lists
- Manage activity timing
- Handle special requests or accommodations
- Coordinate with other group leaders
Communication Tools
- Send announcements to participants
- Use the group chat feature
- Share updates and changes
- Respond to participant questions
Emergency Procedures
Handling Situations
- Medical emergencies
- Lost participants
- Weather-related changes
- Transportation issues
- Conflict resolution
Emergency Contacts
- Tour administrator contact information
- Local emergency services
- Venue emergency contacts
- Support team contact
Best Practices
- Arrive early to activities
- Maintain clear communication
- Be inclusive and supportive
- Stay organized and prepared
- Document everything important
- Follow safety protocols
- Be flexible and adaptable
Additional Resources
As a group leader, you have access to additional resources to help you succeed in your role:
- Group leader training materials
- Activity management templates
- Emergency procedure guides
- Communication guidelines
For more information, visit our FAQ section or contact the tour administrator.